Website terms

1. About these terms

These terms apply to browsing and using this website, including sending a project brief. References to PSOI Tech OS mean the operator of this site and, where configured below, its legal entity. If you do not agree, do not use the interactive features of the site.

2. Website information

Website content is general information about services and the delivery approach. It is not legal, financial, security or other professional advice. Examples, indicative prices and delivery periods are not quotations or promises; scope, risk, integrations, client readiness and third-party dependencies can change an engagement.

3. Project briefs and proposals

Sending a project brief does not create a client relationship, reserve delivery capacity or require either party to proceed. A project begins only after the parties accept the applicable written agreement and any required initial payment is received. Information in a brief should be accurate and authorised for you to share.

4. Scope and delivery

Paid work should be governed by a written scope, assumptions, acceptance criteria, responsibilities, delivery plan and fee. Delivery estimates depend on timely access, content, decisions and feedback from the client. A 30-day delivery system is a delivery model for suitable, bounded projects, not a guarantee that every project can or will launch in 30 days.

Requests outside the agreed scope should be documented and may result in a revised fee, timeline, trade-off or separate phase. Work should not silently expand beyond the accepted scope.

5. Fees, payment and third-party costs

Website prices are indicative and normally exclude taxes, hosting, domains, paid software, external APIs, model usage, licences, transaction fees and other third-party charges unless a written proposal says otherwise. Payment stages, due dates, currency, taxes and any consequences of late payment should be stated in the project agreement.

6. Client responsibilities

For a project to proceed, a client may need to:

• Provide accurate requirements, approved content and lawful assets.
• Nominate a decision maker and give consolidated feedback on time.
• Provide authorised access to systems, accounts and test data.
• Review demonstrations and test against the written acceptance criteria.
• Obtain internal, regulatory or sector-specific approvals that apply to its use.
• Pay third-party costs and invoices when due under the agreement.

7. AI-assisted delivery

AI-assisted tools may be used to accelerate research, drafting, coding or testing. Releases remain subject to defined human review and quality gates. Project-specific rules should identify any restricted data, approved services, evaluation requirements and human approval needed for high-risk actions. AI output can be incomplete or incorrect and should not be treated as a substitute for appropriate review.

8. Intellectual property and ownership

The intended commercial approach is that, after full payment, the client receives ownership of project-specific code and deliverables identified in the project agreement. The agreement should distinguish those deliverables from pre-existing materials, reusable tools, general know-how, open-source software and third-party services, which remain subject to their existing ownership and licence terms.

A client must have permission to use the content, data, brands and other materials it supplies. No transfer or licence should be assumed beyond what the signed project agreement states.

9. Confidentiality and NDAs

Confidential information should be handled under the applicable project agreement or a separately signed non-disclosure agreement. The ability to consider or sign an NDA depends on its terms and does not arise merely because a project brief is submitted. Sensitive credentials and production data should not be placed in the public form.

10. Third-party services

A solution may rely on hosting, APIs, AI models, payment providers, open-source packages or other third-party services. Those services have their own terms, availability, security, pricing and change controls. Unless agreed in writing, PSOI Tech OSdoes not control and cannot promise the continued operation of a third-party service.

11. Acceptance, warranty and support

Acceptance testing, any defect warranty, response arrangements and post-launch support should be defined in the project agreement. A warranty normally addresses reproducible failures to meet agreed acceptance criteria; it should not be assumed to cover new features, scope changes, client modifications or third-party outages. Ongoing maintenance requires a separate support arrangement unless expressly included.

12. Acceptable website use

You must not knowingly:

• Break the law or infringe another person's rights through the site.
• Submit malicious code, automated spam or misleading identity information.
• Attempt to bypass access controls, rate limits or security measures.
• Interfere with the site or probe systems without written permission.
• Copy or reuse protected site materials except as permitted by law.

13. Site availability and liability

The website may be changed, suspended or unavailable. While reasonable care should be taken with published information, the site is provided without a promise that every item is complete, current or error-free.

Any exclusions or limits of liability must be read subject to applicable law and do not exclude liability that cannot lawfully be excluded. Project-specific liability arrangements belong in the signed project agreement, not this general website summary.

14. Privacy

The privacy notice explains how personal data submitted through this site may be handled. Do not submit information you are not authorised to provide.

15. Governing law and changes

These draft website terms are intended to be governed by the laws of Singapore, with disputes subject to the Singapore courts, unless a final reviewed version or written project agreement says otherwise. The terms may be updated as the website and services change. Material revisions should be identified on this page.